What is the G3 SmartDialer and how does it work?
The G3 SmartDialer is a free mobile application that you can download to your smartphone. It allows you to make low rate long distance calls directly from your contact list, address book, phone screen or email view without having to dial long access numbers or PINs.
With just a click, the application dials your long distance number and launches the G3 service, where your call will then be routed to the G3 Network and allow you to save on expensive long distance charges from your cellular provider.
How do I download the SmartDialer application?
There are two easy ways you can download the G3 SmartDialer:
OPTION 1: From the official BlackBerry App World
OPTION 2: Scan the QR Code below
How to download using the QR code:
- Launch the BB Messenger. Open the menu and find the option "Scan a Group Barcode" and click on "Continue."
- Hold your BlackBerry device up to the code and wait a few moments. Click "yes" when it asks you to proceed.
- Once taken to the G3 app product details page withinBlackBerry World, click to install.
*Other QR code reader applications are available for free download at the BlackBerry World™. However, you may be charged a per download fee if you select a paid reader app.
What is a QR Code?
A QR Code (Quick Response Code) is a two-dimensional bar code specifically designed to be quickly and accurately read by low-resolution cameras on mobile devices. You can easily download the G3 SmartDialer to your device by doing the following:
- Launch the BB Messenger. Open the menu and find the option "Scan a Group Barcode" and click on "Continue."
- Hold your BlackBerry device up to the code and wait a few moments. Click "yes" when it asks you to proceed.
- Once taken to the G3 app product details page withinBlackBerry World, click to install.
*Other QR code reader applications are available for free download at the BlackBerry World™. However, you may be charged a per download fee if you select a paid reader app.
Who is the SmartDialer ideal for?
The SmartDialer is perfect for everyone who calls long distance from their smartphone. The application makes it very easy and convenient to make long distance calls directly from your contact list, address book, phone screen or email view without having to dial long access numbers or PINs. You can save on expensive long distance charges from your cellular provider with G3 Telecom's low long distance rates.
- Free to download
- No dialing of access numbers
- No contracts required
- Same low long distance rates 24/7
- No hidden fees
How is the SmartDialer different from the way I normally call long distance on my cell phone?
The G3 SmartDialer saves you the hassle of having to dial access numbers, PINs. With just a click, you can select a destination number directly from your contact list, address book, phone screen or email view. It's that simple. Plus, you avoid paying high long distance charges from your cell phone provider.
How do I use it for the first time?
- Once installed, launch the G3 App (go to your 'Downloads' folder).
- Enter your mobile number, e-mail, and PIN (if applicable). Click on Update Profile.
- Save your changes and you are ready.
When to Enter Your PIN
If you have a G3 SmartCard, you may enter the PIN found at the back of the card. This will let you use whatever minutes you have on the card instead of your regular G3 account (if you have one). Leave this portion blank if you do not have a G3 SmartCard.
How do I dial my calls?
- To start using the service, launch the G3 SmartDialer application.
- Select a contact from your contacts list, or enter the phone number you wish to call.
Alternatively, you may also click directly on your native contact list. Select the contact you wish to call, and click on the BlackBerry menu button 
. Select and click on "Call via G3 SmartDialer" from the menu.
How do I make sure all my long distance are routed through the G3 SmartDialer?
To ensure that you are using the G3 service every time you call long distance, always remember to launch the G3 SmartDialer app first before dialing or selecting a number from your contact list.
You should also be able to hear our automated voice prompt announce your account balance after you dial your long distance number.
Can I use the G3 SmartDialer on my BlackBerry Playbook tablet?
No, at the moment you may only use the G3 app on any Blackberry touch or keypad mobile devices.
How often do I need to update my profile?
You will only need to update your profile when you first use the application and whenever you travel outside your location.
How should I set my call type?
There are three (3) types of call settings you can use when calling via the G3 SmartDialer:
- Dial Through - uses a local access number
- VoIP WiFi - uses WiFi connectivity
- VoIP Data - uses 3G connectivity / data
Dial Through
This default setting is determined by the G3 service or plan you are subscribed in. The G3 app dials your outgoing call and routes it through the G3 network.
VoIP WiFi
Using VoIP WiFi lets you call without using your regular data plan. When choosing VoIP WiFi, ensure that your mobile is actually connected to a WiFi network, otherwise it will count towards you data plan.
To call using VoIP WiFi:
- Go to Settings.
- Select Call Type and choose VoIP WiFi.
- Go back to Settings and click Done.
VoIP Data
Using VoIP Data will count towards your regular data plan. You may want to disable 3G VoIP Data calls when traveling to avoid expensive data roaming charges.
To call using VoIP Data:
- Go to Settings.
- Select Call Type and choose VoIP Data.
- Go back to Settings and click Done.
What is Chat?
Coming soon!
When should I enter a PIN?
If you have a G3 SmartCard, you may enter the PIN found at the back of the card. This will let you use whatever minutes you have on the card instead of your regular G3 account (if you have one).
Leave this portion blank if you do not have a G3 SmartCard.
What is a Location ID?
By default, it is the first 7 digits of your mobile phone number including Country Code. The access number is based on your Location ID. If you change your Location ID and select 'Update Profile,' the access number will also change according to your new Location ID.
When you Travel
Change your Location ID whenever you travel outside your city or state to ensure that the access number(s) you will be using is local to your area.
For example, if you are traveling to Toronto, you can change your location ID to '1416567':
1416 - Country code + Toronto area code
567 - first three digits of your mobile number (or any 3-digit numbers will do)
Click on 'Update Profile' to edit your Location ID. After entering your new Location ID, click on 'Update Profile' again to retrieve your new local access numbers.
