TOLL-FREE: 1-800-355-9518

TOLL-FREE: 1-800-355-9518

 

Call international from your cellphone or landline at our low rates.

International Dial-Around

Did you know that you can save tons by simply dialing our access number before each call? There is no extra fee and it is is easy to use: all you need to do is dial either our toll-free access number, or our cellphone specific access-number from any registered phone and you will get an announcement instructing you to place your international calls. Using the cellphone specific access number will result in a lower per minute rate, but will generate a domestic long-distance call.

How does it work?

Since you are not allowed to choose an alternative long distance provider for direct-dialed calls from your cellphone, you have to dial our access number before every call. Since most cellphone plans will deduct minutes from your allowance whether you call a toll-free access number or a long-distance access number, we recommend using our cellphone specific access number, which will save you 1¢ per minute on our international rates compared to our toll-free access number!

The following tips will make your calls even easier:

  • TIP 1: Program the access number into the directory of your cellphone and label it something like "International." Now, whenever you want to place an international call, just hit that directory entry, and when you hear the announcement, go ahead and dial your call!
  • TIP 2: If you already have international numbers programmed in your phonebook, edit each entry and add the format "xxxPP" where xxx is the access number right in front of each number. "P" means a pause, and can usually be inserted by looking in a "special characters" menu, or by pressing the * key for several seconds. We recommend inserting two (2) pauses, so that your phone will wait for the announcement before dialing the next digits. If you also insert a # at the very end of the international phone number, this will speed up the connection of the call. When you now call those entries, your cellphone will automatically dial through our network, and you will be charged at our lower rates without any hassle. Almost like direct dialing!
  • TIP 3: It is very important NOT to press the "SEND" key on your phone after dialing your international call, otherwise your phone will send the call back to your wireless carrier and you will be charged at your wireless carrier's much higher rates!
  • TIP 4: We recommend that you ask your provider to block direct international calls from your cellphone if you never intend to make international calls at your cellphone provider's rates. This will ensure that no international calls can mistakenly be dialed with your cellphone provider and will prevent any surprises in case our instructions are not properly followed.
  • TIP 5: We recommend not to use this service while travelling abroad with your cellphone as your cellphone provider will charge you expensive roaming charges when you use our access number from abroad. Use this service to call international from your cellphone especially when you are in the US.
  • TIP 6: When in doubt, please check with your cellphone provider before dialing our access numbers. When calling from outside of your calling area (depending on the calling area defined by your cellphone provider), your cellphone provider might charge you roaming charges for your calls to our access numbers.

The following surcharges apply depending on the location of your cellphone (PLEASE read TIP 4 & 5):

  • USA - Alaska: 15¢/min
  • USA - Hawaii: No surcharge
  • Canada: 5¢/min
  • Puerto Rico: 10¢/min
  • US Virgin Islands: 10¢/min

Some local telephone companies or cable companies will include unlimited domestic long-distance calls into your landline plan. If you still want to place international calls at telna's low international rates, but without switching your domestic long distance to telna's direct dialed long distance service, we recommend using our international dial-around service to place your international calls through telna. If your landline plan includes unlimited domestic long-distance calls, we recommend using our cellphone specific access number, which will save you 1ยข per minute on our international rates compared to our toll-free access number! Otherwise you may use our toll-free access number and will not be charged for the call to the access-number by your landline provider.

The following tips will make your calls even easier:

  • TIP 1: Program the access number into a speed dial memory of your phone. Now, whenever you want to place an international call, just hit that speed dial, and when you hear the announcement, go ahead and dial your call!
  • TIP 2: If the access number is stored in a speed dial as explained above, and the international number of the person you wish to reach is stored in another speed dial, you can first press the speed dial for the access number, then, when you hear the message instructing you to dial your destination number, hit the speed-dial for the person you want to reach, and your call will be connected through telna. It's almost like direct dialing!
  • TIP 3: We recommend that you ask your provider to block direct international calls from your landline if you never intend to make international calls at your landline provider's rates. This will ensure that no international calls can mistakenly be dialed with your landline provider and will prevent any surprises in case our instructions are not properly followed.

If you are an existing customer, please click here to register your cellphone(s) or landline(s) for telna's international dial-around service.

See what people are saying about us

Don't just take our word for it, let our customers do the talking!

Actual Google users talking about our long distance, global roaming SIM card, home phone service, plans and pricing.

 

"I use G3 Telecom for my USA phone - always get good service and and assistance, very easy to manage my account, and low prices; like to keep my US number year round, easy to do with 6 monthly renewal; thank you G3 Telecom"

 

"I am using g3 telecom long distance service since past 8 years. It's excellent. I use it from my home phone, cell phone and from any phone anywhere from U.S. and Canada. Connection is fast efficient and good sound quality. Operator service also competent and courteous."

 

"I have used G3 for 2 years now and find them great. I have used the service in the UK, France, Belgium, Spain, Germany and the USA, and of course at home in Canada with never a problem. I have always found the customer service to be excellent, and will on my return from Arizona be switching my home phone to G3 from Shaw."

For over 10 years, we have been providing quality service to satisfied customers. We're accredited with the Better Business Bureau where we work hard to maintain an A+ rating.

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