Calling features that ensure you never miss a call.
Get your messages by phone or by email, or have your calls follow you anytime, anywhere.
Voicemail
Allows the user to receive messages when they are unavailable to answer an incoming call. When you have one or more unheard voice messages waiting, your phone will display a flashing light in the upper right corner.
» How to use
Press *98 or press the Messages or Voicemail key if you have one.
- To listen to your voice messages: Press 1
- To listen to your other messages: Press 11
- To save a message: Press 2
- To delete a message: Press 3
- To change your mailbox settings: Press 4
- To go back to previous menu: Press *
- To finish: Press #
You may also access your voicemail visually using My Home Phone Manager.
Voicemail to Email
Allows the user to receive messages when they are unavailable to answer an incoming call. When you have one or more unheard voice messages waiting, your phone will display a flashing light in the upper right corner.
» How to use
Call Waiting
Call waiting alerts users when they are on a call and receive another call concurrently.
» How to use
To answer this second call, you should either select Answer or press the line key which is flashing. Answering the second call will automatically put the first call on hold. You can toggle between the calls by placing the current one on hold and retrieving the other call.
Call Waiting with Caller ID
Also known as Visual Call Waiting, this feature allows the user to see the call display of incoming calls, while they are on another call.
Cancel Call Waiting
This feature disables the Call Waiting feature, either on a per-call basis or on a permanent basis.
» How to use
Find Me Follow Me
Find Me Follow Me is a feature that allows users to specify a series of different numbers (or combinations of numbers) to be rung in sequence when an incoming call arrives at their number.
» How to use
Call Forwarding
This feature allows the user to set up rules to forward calls to a new number depending on the incoming caller ID, so that only calls from specific numbers will be forwarded.
» How to use
Go to the Call Manager tab in My Home Phone Manager to enable/disable this feature, or dial *72 (+ number to forward to) to turn it on, and *73 to turn it off.
The Selective Call Forwarding feature can be configured by dialing *63. This feature provides voice prompts to help you with setting it up.
Call Forwarding Busy
This feature allows the user to set up a rule to forward calls to a new number when the user is already on a call.
» How to use
Go to the Call Manager tab in My Home Phone Manager to enable/disable this feature, or dial *90 (+ number to forward to) to turn it on, and *91 to turn it off.
The Selective Call Forwarding feature can be configured by dialing *63. This feature provides voice prompts to help you with setting it up.
Call Forwarding No Answer
This feature allows the user to set up a rule to forward calls to a new number if the user doesn't answer the call within a pre-configured delay time.
» How to use
Go to the Call Manager tab in My Home Phone Manager to enable/disable this feature, or dial *92 (+ number to forward to) to turn it on, and *93 to turn it off.
The Selective Call Forwarding feature can be configured by dialing *63. This feature provides voice prompts to help you with setting it up.
Call Forwarding Unconditional
Also known as Call Forwarding All, this feature allows the user to set up a rule to forward all calls unconditionally to a new number.
» How to use
Go to the Call Manager tab in My Home Phone Manager to enable/disable this feature, or dial *72 (+ number to forward to) to turn it on, and *73 to turn it off.
The Selective Call Forwarding feature can be configured by dialing *63. This feature provides voice prompts to help you with setting it up.
Calling features that let you know who's calling.
Screen your calls, decide which calls to answer, and protect your privacy.
Call Display
Also known as Calling Number and Calling Name Display, this feature sends the name and number of the calling party to the G3 home phone line. The phone used with G3's Home Phone service must have a screen capable of displaying the name and number.
Calling Number Delivery Blocking
This feature allows callers to prevent their calling number and name from being presented to both internal and external called lines.
» How to use
Anonymous Call Rejection
This service automatically rejects all calls for which the caller has withheld the calling number. This may be because the caller's line is configured never to send the calling number, or because the caller has dialed an access code to block the number before making the call.
» How to use
Automatic Recall
This feature allows the user to find the number of the last received call, and return a call to that number.
» How to use
Press *69 to dial the number of the last call you received.
Customer Originated Trace
Also known as Call Trace, customer Originated Trace allows users to record the details of any malicious or harassing incoming calls to their lines.
Do Not Disturb (DND)
The Do Not Disturb (DND) feature allows the user to block all incoming calls to a particular line or phone.
» How to use
Press the DND key (if available) to turn Do Not Disturb on and off. If you don't have a DND key then dial *78 to turn Do Not Disturb on, and *79 to turn it off.
Selective Call Acceptance
This feature allows calls from certain configured numbers to be allowed through to the phone even when Do Not Disturb is enabled.
» How to use
Selective Call Rejection
Also known as Call Screening, this feature allows users to configure certain numbers from which they don't wish to take calls. Incoming calls from these numbers will be provided with an announcement telling the caller that their call has been rejected.
» How to use
Calling features that put you in control over your phone calls.
Manage your settings, do a three-way conference call, transfer calls, and more.
My Home Phone Manager
My Home Phone Manager is an online tool that allows you to manage your home phone service over the web from any Internet connection.
Simultaneous Ring (SimRing)
SimRing allows a line to be configured so that whenever calls are received other lines will also ring, and the call can be answered at these other lines.
» How to use
Call Hold
This feature allows the user to place a call that is in progress on hold.
» How to use
You can put a call on hold by pressing the Hold key. To retrieve the call, press the Pickup or Resume key. If you've made another call since you put the first call on hold, you'll need to put that call on hold before you can retrieve the first one, using the arrow keys to select the call to retrieve.
Call Transfer
This feature allows the user to transfer a call to another party to another without announcing the transferred party to the new party, or waiting for the new party to answer the phone.
» How to use
Press the Transfer key - this places the current call on hold. Dial the number of the person you want to transfer the call to. If you want to transfer the call before the other person answers, press the Transfer key. Alternatively wait until the person has answered before completing the transfer by pressing the Transfer key.
Reminder Calls
The Reminder Call feature allows users to configure a reminder call to be placed to their individual lines at the configured time with an announcement indicating that this is a reminder call.
» How to use
Speed Dial
Speed Calling lets you easily reach those you call frequently by dialing only one digit.
» How to use
Three-Way Calling
Also known as Conference Calling, this feature allows the user to set up rules to forward calls to a new number depending on the incoming caller ID, so that only calls from specific numbers will be forwarded.
» How to use
When in a regular call, press the Conf key. Dial the person you want to join your call. Once this person has answered press the Conf key again to set up the three way call.
Toll Restriction
This feature blocks your phone from making long distance phone calls.
» How to use
Last Number Redial
Also known as Last Call Return, this feature allows the user to set up a rule to forward calls to a new number if the user doesn't answer the call within a pre-configured delay time.
